Your questions answered

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Your questions answered 〰️

  • Orders are typically processed and prepared for shipment within 3–5 business days. Please note that processing time does not include weekends, holidays, or shipping transit time.

    Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your Happy Little Heart package on its way to you.

  • Once your order has been processed and shipped, most orders arrive within 2–7 business days, depending on your location and the shipping carrier.

    Please note that shipping time is separate from our 3–5 business day processing time. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information.

  • At this time, we do not offer same-day shipping.

  • Due to the nature of our products, all sales are final and we do not accept returns or exchanges.

    If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can help make it right.

  • Due to the nature of our products, all sales are final and we do not accept returns or exchanges.

    However, if your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.

    Please review your order carefully before completing your purchase.

  • Once your order has been packed and shipped, you’ll receive a shipping confirmation email with your tracking information. Simply click the tracking link in your email to follow your package on its way to you.

    Please allow a little time for tracking updates to appear after your order has been shipped.

  • Shipping costs are calculated based on the total weight of your order. Your exact shipping rate will be displayed at checkout before your order is placed.

    We do our best to keep shipping costs fair while ensuring your Happy Little Heart goodies arrive safely and securely.

  • For detailed tips and tricks on all candle care, please visit our discovery page

  • Yes! We created refills for this purpose. Our refills reduce waste and allows you to reuse your jars.

    note: refills will be available soon and will be Made to Order

  • Yes ! You can purchase one of our refills or you can check out our blog for other ways to reuse your jar.

    note: refills will be available soon and will be Made to Order

  • We use 100% non toxic, soy wax.

    Check out or blog to see how it compares to other waxes !

    Discover

  • Our Faith Collection is specifically created to tailor each jar to a scent + story. This helps us make each candle feel intentional and collectible.

    If you would like to use a different scent for your 8 oz jar, we encourage purchasing a candle refil (coming soon) in one of our other scents !

  • We use wicks that are crafted from 100% natural bamboo pulp and fiber, They are an eco-friendly, offer a clean and consistent burn. They are coated in a natural wick wax that is sustainably sourced, ethically harvested and cruelty-free.

    They're Oeko-Tex® certified and developed in accordance with the RAL Candle Quality Mark.

    Learn more about how they compare to other wicks

    Discover

  • A candles life depends on several factors

    • wick trimming

    • consistent burn time

    • size of candle

    For more detailed candle care tips, please visit our blog!

    Discover

  • We currently do not offer personalized labels on our products. Our candles are pre-labeled. If you would prefer a more personalized order please reach out.