Privacy Policy
Last Updated: September 1, 2026
At Happy Little Heart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect certain personal information.
Information You Provide
This may include:
Name
Email address
Phone number (if provided)
Billing address
Shipping address
Payment information (processed securely through our payment provider)
Order history
Messages submitted through our contact form
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website
Cookies and similar technologies
This information helps us improve your shopping experience and website performance.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate about your purchases
Provide customer support
Respond to inquiries
Send shipping confirmations and tracking information
Improve our website and services
Prevent fraudulent activity
Comply with legal obligations
If you choose to subscribe to our email list, we may also send:
New product announcements
Promotions
Exclusive offers
Candle care tips
Blog updates
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email.
3. Payment Information
We donot store or have direct access to your complete payment information.
Payments are processed securely through trusted third-party payment providers using encrypted technology.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
Remember shopping cart items
Save customer preferences
Analyze website traffic
Improve website functionality
Measure marketing performance
You can disable cookies through your browser settings, although doing so may affect certain website features.
5. Email Marketing
If you subscribe to our newsletter, we may send occasional emails regarding:
Product launches
Seasonal collections
Promotions
Educational candle care articles
Business updates
You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of our emails.
6. Sharing Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information.
We may share information only with trusted third parties that help us operate our business, including:
Payment processors
Shipping carriers
Website hosting providers
Email marketing providers
Analytics providers
These service providers receive only the information necessary to perform their services and are expected to safeguard your information.
7. Order Fulfillment
To complete your purchase, we may share your name, shipping address, and contact information with shipping carriers for the purpose of delivering your order.
8. Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of internet transmission or electronic storage is completely secure, we strive to use commercially reasonable safeguards to protect your information.
9. Data Retention
We retain your information only as long as necessary to:
Fulfill your orders
Maintain business records
Comply with legal and tax obligations
Resolve disputes
Enforce our agreements
10. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request a copy of your personal data
To exercise any of these rights, please contact us using the information below.
11. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we learn that information has been collected from a child under 13, we will promptly delete it.
12. Third-Party Services
Our website may contain links to third-party websites, including social media platforms or external services.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
13. Analytics
We may use website analytics tools to better understand how visitors use our website.
These tools may collect information such as:
Pages viewed
Time spent on pages
Device type
Browser type
Geographic region (general location)
Referral sources
This information helps us improve our website and customer experience.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Happy Little Heart
Email: contact@happylittleheart.com
Privacy at a Glance
We believe shopping for handcrafted candles should be simple, secure, and enjoyable. Here's our commitment to you:
We collect only the information needed to process your order and improve your experience.
We never sell or rent your personal information.
Payments are processed through secure third-party providers.
You can unsubscribe from marketing emails at any time.
We take reasonable steps to protect your personal information.
We value your trust and are committed to respecting your privacy every step of the way.